Agency Banking
Accessible banking services: empowering communities through urban and rural agent partnerships
How Agency Banking Works
NATSAVE provides banking services through partnerships with agents in urban and rural areas, enabling customers to deposit and withdraw funds from NATSAVE bank and wallet accounts — expanding the distribution network while advancing digital transformation and financial inclusion.
App Features
Online-based solution available for Android and Apple devices Compatible with POS terminals or smartphones Cardless transaction processing E-wallet transaction support Operates on Evolute UniPOS a5 terminals
Requirements to Become an Agent
Three contract forms Business incorporation/registration certificates Valid business license or permit (12-month history) Latest annual returns Identification copies (passport or national ID preferred) Two passport photos per authorised person TPIN for corporate entities Physical/postal addresses with location sketch maps Minute/resolution authorising business account opening References from two established contacts A float account
Current Agency Banking Locations
Apollo
Lusaka West, Lusaka
Engen Filling Station
Chilumbulu Road, Lusaka
GS Cash
Kulima Tower, Lusaka
Maria Adams
Kamwala South, Lusaka
Mt Meru Filling Station
Burma Road, Lusaka
Perfect Link
Lewanika Mall, Lusaka
Petroda Filling Station
Makishi Road, Lusaka
Smart Investment
Next to Chelstone Buzzer, Lusaka