Business Development Manager (01) – Head Office – NG4
Head Office, Lusaka, Zambia
Oversee the modelling and development of transaction and technology-based products using innovative ideas to competitively serve customers better.
Key Responsibilities
Product development documentation ICT liaison for customised solutions Standard documentation creation Guidance on sales techniques for electronic products Ensures revenue collection accuracy Establishes customer service agreements Serves as Green Light Committee secretary Analyses market dynamics and customer behaviour
Qualifications
Grade 12 completion University degree in Economics, Business Administration, Finance, Accounting, E-Commerce, IT, or Project Management Minimum 3 years banking experience emphasising customer service Professional certifications preferred Strong communication and interpersonal skills